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FAQs
How do I get a license for ImFusion Labels?
Select the monthly or annual subscription plan that best fits your needs. Create an account and proceed to checkout. Once the process is successfully completed, you can download the SDK installer from the download page in your account dashboard.
Your license key for activating the software is sent by email in the order confirmation and is also available in the Subscription section of your account dashboard.
What's included in the 30-day free trial?
All features and functionalities of the SDK and of the selected extension modules are available for evaluation during the free trial period.
How do I start a trial of ImFusion Labels?
The ImFusion Labels Standalone version includes a one-time 30-day free trial period.
If you cancel your subscription before the end of the trial period, no fee will be charged.
If you are interested in ImFusion Cloud, contact us for an evaluation period.
How many users can activate a license?
The number of users who can activate a license depends on the Quantity selected during checkout.
For example, if the selected quantity is 5, the license key associated with the purchased subscription can be activated by up to five different users on different machines.
How does license activation work?
All licenses associated with the different subscription plans are machine-bound, meaning that each license activation is tied to a specific machine.
The number of machines on which a license can be activated depends on the quantity selected during checkout. For example, if you purchase a subscription with a quantity of 5, the license key can be activated on up to five different machines, typically by five different users.
Note that machine-bound licenses do not work on virtual machines or containers.
Do you offer other license models?
Yes, we also offer floating licenses upon request. With floating licenses, activation is not tied to a specific machine, allowing the license to be used by different users as needed.
This option is best suited for concurrent usage.
Please contact us if you are interested in this licensing option.
Can I manage the activations of my license?
Yes, after successfully purchasing a subscription, you will be granted access to our license user portal, where you can view and manage the status of your license, including reviewing and resetting activations for individual machines.
Can I activate a license offline?
Yes, but only for the ImFusion Standalone version.
Offline can be done on a self-service basis through our offline activation portal.
How the process works:
Install the software on the target machine.
Generate an activation request file from the software.
Upload the request file to the offline activation portal.
Download the generated activation response file.
Install the response file on the target machine to complete the license activation.
Upon successful generation of the activation response file, the server counts one activation against the license.
Licenses that allow multiple activations can be activated either online or offline, independently for each activation.
Can I cancel my subscription?
Yes, go to your Account page and navigate to your subscriptions. Click “Cancel” on the subscription you no longer need.
The license will continue to be active until the end of the subscription cycle.